Terms of service
Terms of Service
Overview
This website is operated under the Velmora brand. Throughout the site, the terms “we,” “us,” and “our” refer to Velmora.
By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional terms and policies referenced on this website.
Please read these Terms carefully before accessing or using our website. If you do not agree with these Terms, you should not use the website or purchase products from us.
1. Online Store Terms
By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have given permission for any minor dependents under your supervision to use this website.
You may not use our products or website for any unlawful or unauthorized purpose.
2. Products and Product Information
We make reasonable efforts to display product descriptions, images, specifications, pricing, and availability as accurately as possible.
Colors and appearance may vary slightly depending on your device, display settings, lighting conditions, or manufacturing variations.
Product availability may change without notice.
3. Orders
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, inventory issues, payment problems, or misuse of promotions.
If we cancel an order after payment has been received, the applicable payment will be refunded.
Customers are responsible for providing accurate billing, shipping, contact, and payment information.
4. Pricing and Payments
Prices are shown in the currency displayed at checkout and may change without notice.
Applicable taxes and shipping charges, if any, will be shown during checkout before you complete your purchase.
Payments are processed through Shopify and the payment methods made available at checkout. We do not directly store complete payment-card information.
5. Shipping and Delivery
Orders are subject to processing and shipping timelines described in our Shipping Policy.
Delivery estimates are estimates and may be affected by carrier delays, customs, weather, incorrect addresses, peak seasons, or other circumstances outside our reasonable control.
Customers are responsible for ensuring that the shipping address entered at checkout is complete and accurate.
6. Returns and Refunds
Returns, refunds, damaged items, incorrect items, cancellations, and exchanges are governed by our Returns & Refunds Policy.
7. Intellectual Property
The Velmora name, branding, website design, graphics, photographs, text, videos, logos, and other original content displayed on this website may not be copied, reproduced, distributed, or commercially used without permission, except where permitted by law.
Third-party trademarks and product names remain the property of their respective owners.
8. Prohibited Uses
You may not use this website:
- for unlawful purposes;
- to violate applicable laws or regulations;
- to infringe intellectual-property rights;
- to transmit malicious software or harmful code;
- to collect personal information without authorization;
- to attempt to interfere with the security or operation of the website;
- to submit false, misleading, or fraudulent information.
We reserve the right to terminate access to the website for violations of these Terms.
9. Third-Party Services
Our store may rely on third-party services, including Shopify, payment processors, shipping carriers, fulfillment providers, analytics providers, and other service providers.
Certain third-party services may be governed by their own terms and privacy policies.
10. Disclaimer
We make reasonable efforts to keep the website accurate and available, but we do not guarantee that access will always be uninterrupted, error-free, or completely secure.
Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable consumer-protection law.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Velmora will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
This limitation does not apply where liability cannot legally be limited or excluded.
12. Indemnification
To the extent permitted by law, you agree to indemnify and hold Velmora harmless from claims arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.
13. Severability
If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to remain in effect to the fullest extent permitted by law.
14. Termination
These Terms remain effective unless terminated by you or by us.
We may suspend or terminate access to the website if these Terms are materially violated.
15. Governing Law
These Terms are governed by the applicable laws of the State of Georgia and the United States, without limiting any mandatory consumer rights that may apply in a customer's jurisdiction.
16. Changes to These Terms
We may update these Terms from time to time. The current version will be posted on this page, and continued use of the website after changes are posted constitutes acceptance of the revised Terms where permitted by law.
17. Contact Information
Questions regarding these Terms of Service may be sent to: